Pick a convenient time to drop off your bike with us for servicing. We will discuss and quote for the work required and book a pick up time/date.
Pro-Level service, Bike drop off
20 min
Free

KEEP YOUR NEW BIKE WORKING BETTER FOR LONGER

Having built team bikes for some of the most testing conditions in the world and with over 25 years experience in cycle engineering, you can rely on us to build your bike to the highest level and keep it that way.

Often store bought bikes are built in mass production factories, so that minimum time and skill is needed for assembly at store. This can lead to higher levels of wear and tear, which warranties do not cover.

RIGHT FIRST TIME APPROACH TO ASSEMBLY

We start by ensuring that the frame is aligned and faced so that your bearings will receive less mechanical resistance and better wear. Each component is assembled onto the frame with care and attention to detail. When you collect your new bike we can provide a run through of the operation and simple maintenance.

REDUCE DEPRECIATION WITH OUR MAINTENANCE LOGBOOK

We have created a maintenance logbook system so you can keep track of your bikes servicing requirements. If something starts making a noise, it is likely that it is too late. Preventative servicing will save you the cost of expensive replacement parts. We will also remind you when to come in for maintenance check ups or when components are due to be replaced.

This is especially useful if you have purchased your bike online, or are putting your dream bike together from scratch. We can of course offer our experience if you need any advice on component selection. Those of you that purchase complete bikes, custom bikes or dream bike builds from Velo Atelier, receive this service for free.

Bronze Service

Suggested after approx. 600-800 miles

£35

  • Gear and brake inspection and adjustment.

  • All components inspected and set to the correct torque.

  • Check and inflate tyres.

  • Lubricate chain and dérailleurs.

Silver Service

Suggested every 6 moths

£100

  • Gear and brake inspection and adjustment.

  • All components inspected and set to the correct torque.

  • Remove, check and re-inflate tyres.

  • Check and externally adjust hubs, headset and bottom bracket.

  • Check wheel tension and re-true if necessary

  • Frame and forks checked for wear and tear

  • Replace brake blocks/pads (if required).

  • Lubricate cables (replace if required).

  • Lubricate chain and dérailleurs.

  • Test ride.

  • 6 month guarantee on all work carried out.

Gold Service

Suggested every 12-18 months

£250

  • Bike stripped down and frame and forks checked for alignment

  • Bottom bracket and head tube are faced and threads are tapped

  • All components ultrasonically cleaned and re-lubricated

  • Wheels re-trued

  • Bike rebuilt to new build standard

  • All cables and brake blocks replaced

  • Test ride.

  • 6 month guarantee on all work carried out.

Complete Bike Build

Free of Charge if the parts are bought from us

£200

  • Frame and forks checked for alignment

  • Bottom bracket and head tube are faced and threads are tapped and pre-treated

  • All mating surfaced treated

  • all components treated and assembled

  • Wheels checked for True and assembled

  • Brakes and Gears set up and adjusted

  • Test ride.

  • 6 month guarantee on all work carried out.

Wheelbuilding

Price excludes parts

£40/wheel

  • Hand built wheels are built to suit riding conditions, rider weight, climate and can retain compatibility with older components. A well built wheel is stronger and more stable: Building by hand allows for each component to be handled and assessed individually, and inequalities compensated for.

  • Every wheel is pre-stressed and is delivered fully tensioned to within manufacturer’s specifications.